FAQ's
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via our contact page.
Kenya safari cost depends on style — expect ~US$120–$220pp/day for budget, US$250–$450pp/day for mid-range, and US$600+pp/day for luxury.
Costs vary by park, transport (road vs fly-in), season and group size. Quotes should list accommodation, park fees, transport and inclusions. Request a personalised estimate on our Quote page.
Typical inclusions are accommodation, park fees (when stated), guided game drives, transfers shown on the itinerary and meals as specified.
Exclusions commonly include international flights, visas, travel insurance, tips, optional activities (balloon, spa) and any items shown as “not included.” See our Terms & Conditions for full details.
Use our Get a Quote form, WhatsApp or call +254 718 664422 — submit dates, group size, destinations and travel style (budget/mid/luxury).
We respond within 24–48 hours (72 in peak season) with 2–3 tailored itineraries and itemised pricing. You can fast-track urgent requests via WhatsApp.
The dry season (June–October) is prime for wildlife and migration viewing; December–February is also excellent. Green/shoulder months (Mar–May, Nov) offer lower prices and lush scenery.
Specific parks have windows (Maasai Mara migration July–Oct; Amboseli clarity June–Feb). See our seasonal guide or ask us for date-specific advice.
Book 6–9 months ahead for peak season, balloon seats and gorilla permits; 6–8 weeks may suffice in off-peak periods.
Luxury and conservancy camps sell out early. For group travel or special events, allow extra lead time.
Yes — travel insurance with medical evacuation, repatriation, cancellation and baggage cover is mandatory and strongly recommended.
Ensure your policy covers remote-area evacuation and planned activities (walking safaris, boat trips). Keep a copy of the policy with you.
Routine vaccines are recommended; yellow fever proof may be required depending on your route. Malaria prophylaxis is advised in many safari areas.
Always consult a travel clinic or your doctor 6–8 weeks before travel. We can provide general guidance but not medical advice.
Yes — we book domestic flights, Mara hot-air balloon experiences and other specialist activities as add-ons to your itinerary.
Balloon seats sell out quickly in high season and are weather dependent; we recommend booking them at the time of deposit.
Cancellation charges depend on timing — deposits are typically non-refundable; full or partial refunds follow the scale in our Terms & Conditions.
Supplier penalties (lodges, flights) may apply. We recommend comprehensive travel insurance to cover cancellations.
Many lodges welcome families; child age limits vary by property. Some lodges offer child discounts — please state children’s ages at booking.
Certain properties (e.g., forest hides) restrict young children for safety. We’ll recommend family-friendly lodges and activities.
Neutral clothing, a warm layer for mornings, sun protection, sturdy walking shoes, binoculars and camera gear. Bring personal meds and insect repellent.
For green season include waterproof gear. We provide a printable packing checklist with every quote.
Kenya is safe for travellers who follow guidance — MOUTI uses licensed drivers, vetted lodges and 24/7 on-trip support.
Avoid unsafe areas, follow guide instructions and secure valuables. Emergency contacts and support are provided in your booking documents.
Yes — advise us at booking. We pass dietary needs to lodges and assess accessibility case-by-case; remote camps have limited accessibility.
Some activities (long walks, small aircraft transfers) may not be suitable for all mobility levels — full disclosure helps us tailor a safe itinerary.
We aim to maximise sightings but wildlife cannot be guaranteed. Experienced guides improve chances of seeing Big Five and migration events.
Wildlife is seasonal and influenced by weather; private conservancies offer higher sighting odds due to lower vehicle density.
Yes — MOUTI provides a fleet from sedans and 7-seaters to safari 4×4s, coaches and full-size tour buses. See our Vehicles for Hire page for features and tailored CTAs.
We include driver allowances, fuel estimates and permit advice in vehicle hire quotes. Off-road use, extra mileage or damages may carry additional fees.
Conservancy fees are charged by private conservancies and are often higher, but they fund community conservation and allow exclusive activities (walking safaris, night drives).
For photographers and private-group travellers, conservancies offer quieter experiences and direct conservation impact.
Yes — we design cross-border itineraries and can include gorilla trekking (Uganda) or Serengeti add-ons (Tanzania) with required permits and logistics.
Multi-country trips need more lead time and document checks (visas, permits). Ask for a tailored quote.
Standard turnaround is 24–48 hours. Provide travel dates, group size, preferred parks and budget to get the most accurate quote faster.
Use our Quote page or WhatsApp for urgent requests and attach any flight or passport details if you want a complete itinerary/package price.
We partner with local guides, conservancies and community projects to ensure tourism benefits locals and supports conservation.
We recommend community visits that are ethical, and work with suppliers who follow environmental and social responsibility standards.